Heirs Insurance Group Hits Two Million Customers

Heirs Insurance Group, comprising Heirs General Insurance Limited, Heirs Life Assurance Limited and Heirs Insurance Brokers, has been recognised on the Financial Times Africa’s Fastest-Growing Companies 2026 ranking, one of the continent’s most closely watched annual business performance benchmarks.

 

Of the 130 companies featured across all sectors, Heirs Life Assurance ranked seventh and Heirs General Insurance ranked 41st, placing both companies among the elite growth stories on the continent in the same assessment cycle.

The dual recognition reflects compound annual growth rates that the FT’s methodology confirms as among the highest in the African insurance sector over the measurement period.

Niyi Onifade, the sector head of Heirs Insurance Group, described the ranking as validation of a long-term strategy rather than a short-term push.

“This validates our long-term vision to redefine insurance in Africa and reflects our commitment to sustainable, technology-driven growth,” he said.

The technology piece is central to the group’s ambition.

In May 2026, Heirs Insurance launched PrinceAI, a multi-language generative AI assistant designed to allow customers to engage with insurance products, resolve queries and process claims in multiple languages, a first for a Nigerian insurer.

The system communicates in English, Yoruba, Igbo, Hausa, French, German, Spanish, Portuguese, Chinese and several other languages, breaking down the language barriers that have historically pushed large segments of Nigeria’s population away from formal financial services. Where personalised advice is needed, the system routes customers to human representatives.

The AI launch sits within a broader digital distribution strategy that has driven much of the group’s customer growth.

Heirs Insurance has built an omnichannel presence spanning digital, banking, retail and direct-to-consumer channels. It recently partnered with the Tony Elumelu Foundation to extend insurance coverage to entrepreneurs in the TEF alumni network across Africa, embedding insurance access into the foundation’s entrepreneurship support pipeline.

The group’s financial trajectory has been steep. Gross Written Premium grew 60 percent in 2023 alone, rising from N19.9 billion to N31.7 billion. Earned insurance revenue climbed 80 percent in the same period, from N11.3 billion to N20.5 billion. Claims payments rose 161 percent from N1.6 billion to N4.1 billion, a figure that matters enormously in a market where the historical failure to pay claims is the primary reason most Nigerians avoided insurance in the first place.

Heirs Insurance Group, launched publicly on June 1, 2021, is the insurance arm of Heirs Holdings, Tony O. Elumelu’s family-owned investment company founded in 2010, which now has investments across 24 countries and four continents and employs more than 35,000 people across 23 portfolio companies spanning financial services, power, oil and gas, real estate, hospitality, healthcare and technology.

The two-million-customer milestone represents something more than a commercial data point.

Nigeria’s formal insurance market has chronically failed to reach the population at scale, not because the need is absent but because the trust was never built.

Heirs Insurance’s five-year trajectory suggests that the combination of technology-led distribution, rapid claims payment and consumer education can move numbers that the traditional agency-based model never could.

The next test is whether that model scales across the continent, a question the group has already begun answering through its pan-African ambitions under the Heirs Holdings umbrella.

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